Navigating Challenging Conversations

Navigating Challenging Conversations

Bright Futures: Birth to Five, in partnership with the Brazelton Touchpoints Center, is excited to announce the following free virtual training opportunity:

• Dates: Tuesday, October 21, Thursday, October 23, and Tuesday, October 28, 2025
• Time: 6:00 PM-7:30 PM
• Location: Virtual Via Zoom
• Click Here to Register
• Register by October 14, 2025 at 12:00 PM

Challenging conversations are part of building relationships with families, colleagues, and partners. While these conversations can be uncomfortable, they are also opportunities for self-reflection and growth.

In this 3-part (4.5-hour) workshop series, we explore how perspectives and bias may affect when and how we experience conversations as challenging. We practice applying a strengths-based approach to engage effectively in challenging conversations.

Who should participate in this series?

All professionals who work with families of young children, including

• child care educators,
• family child care providers,
• home visitors,
• pediatric primary care providers,
• child welfare workers,
• early intervention educators, and more.

What do participants learn? 

• Strategies for applying a strengths-based approach to effectively engage in challenging conversations
• How individual experiences, perspectives, and biases affect what topics we consider challenging in conversations

How do participants learn?

• Interactive, learner-centered training led by BTC Staff Trainers and National Facilitators
• A series of 3 online workshops. Each workshop is 90 minutes.
• All workshops have live Spanish translation and closed captioning available.
• Participants receive a certificate of participation.

Workshop 1: The Why of Challenging Conversations

• Uncovering how our own cultures, experiences, and biases affect what we consider challenging is a critical step toward effectively navigating challenging conversations. Come explore what impacts what we see as challenging and why.

Workshop 2: The What of Challenging Conversations

• Topics we find challenging to discuss can include behaviors we find difficult, concerns about a child’s development, family relationships, and family well-being. What these topics have in common is they can make us uncomfortable. Come explore why these topics are hard not only for us but also for families, colleagues, and partners. Learn what we can do to promote productive and collaborative conversations about challenging topics.

Workshop 3: The How of Challenging Conversations

• Focusing on families’ strengths makes us more effective at navigating challenging conversations. Perspective-taking and a strengths-based mindset help us recognize and elevate what each person brings to the conversation. Come explore strengths-based strategies we can use to engage with families every day and during times when conversations may be challenging.

We are excited to offer this high-quality training opportunity at no cost to you. Please note that space is limited to 60 participants this workshop series and registration may close early. In the coming weeks, expect several updates for additional opportunities as we finalize timing for remaining training events. If you have any questions, please reach out to Austin Waldbillig at austin.waldbillig2@mt.gov

Navigating Challenging Conversations

Bright Futures: Birth to Five, in partnership with the Brazelton Touchpoints Center, is excited to announce the following free virtual training opportunity:

• Dates: Tuesday, October 21, Thursday, October 23, and Tuesday, October 28, 2025
• Time: 6:00 PM-7:30 PM
• Location: Virtual Via Zoom
• Click Here to Register
• Register by October 14, 2025 at 12:00 PM

Challenging conversations are part of building relationships with families, colleagues, and partners. While these conversations can be uncomfortable, they are also opportunities for self-reflection and growth.

In this 3-part (4.5-hour) workshop series, we explore how perspectives and bias may affect when and how we experience conversations as challenging. We practice applying a strengths-based approach to engage effectively in challenging conversations.

Who should participate in this series?

All professionals who work with families of young children, including

• child care educators,
• family child care providers,
• home visitors,
• pediatric primary care providers,
• child welfare workers,
• early intervention educators, and more.

What do participants learn? 

• Strategies for applying a strengths-based approach to effectively engage in challenging conversations
• How individual experiences, perspectives, and biases affect what topics we consider challenging in conversations

How do participants learn?

• Interactive, learner-centered training led by BTC Staff Trainers and National Facilitators
• A series of 3 online workshops. Each workshop is 90 minutes.
• All workshops have live Spanish translation and closed captioning available.
• Participants receive a certificate of participation.

Workshop 1: The Why of Challenging Conversations

• Uncovering how our own cultures, experiences, and biases affect what we consider challenging is a critical step toward effectively navigating challenging conversations. Come explore what impacts what we see as challenging and why.

Workshop 2: The What of Challenging Conversations

• Topics we find challenging to discuss can include behaviors we find difficult, concerns about a child’s development, family relationships, and family well-being. What these topics have in common is they can make us uncomfortable. Come explore why these topics are hard not only for us but also for families, colleagues, and partners. Learn what we can do to promote productive and collaborative conversations about challenging topics.

Workshop 3: The How of Challenging Conversations

• Focusing on families’ strengths makes us more effective at navigating challenging conversations. Perspective-taking and a strengths-based mindset help us recognize and elevate what each person brings to the conversation. Come explore strengths-based strategies we can use to engage with families every day and during times when conversations may be challenging.

We are excited to offer this high-quality training opportunity at no cost to you. Please note that space is limited to 60 participants this workshop series and registration may close early. In the coming weeks, expect several updates for additional opportunities as we finalize timing for remaining training events. If you have any questions, please reach out to Austin Waldbillig at austin.waldbillig2@mt.gov

Navigating Challenging Conversations

Bright Futures: Birth to Five, in partnership with the Brazelton Touchpoints Center, is excited to announce the following free virtual training opportunity:

• Dates: Tuesday, October 21, Thursday, October 23, and Tuesday, October 28, 2025
• Time: 6:00 PM-7:30 PM
• Location: Virtual Via Zoom
• Click Here to Register
• Register by October 14, 2025 at 12:00 PM

Challenging conversations are part of building relationships with families, colleagues, and partners. While these conversations can be uncomfortable, they are also opportunities for self-reflection and growth.

In this 3-part (4.5-hour) workshop series, we explore how perspectives and bias may affect when and how we experience conversations as challenging. We practice applying a strengths-based approach to engage effectively in challenging conversations.

Who should participate in this series?

All professionals who work with families of young children, including

• child care educators,
• family child care providers,
• home visitors,
• pediatric primary care providers,
• child welfare workers,
• early intervention educators, and more.

What do participants learn? 

• Strategies for applying a strengths-based approach to effectively engage in challenging conversations
• How individual experiences, perspectives, and biases affect what topics we consider challenging in conversations

How do participants learn?

• Interactive, learner-centered training led by BTC Staff Trainers and National Facilitators
• A series of 3 online workshops. Each workshop is 90 minutes.
• All workshops have live Spanish translation and closed captioning available.
• Participants receive a certificate of participation.

Workshop 1: The Why of Challenging Conversations

• Uncovering how our own cultures, experiences, and biases affect what we consider challenging is a critical step toward effectively navigating challenging conversations. Come explore what impacts what we see as challenging and why.

Workshop 2: The What of Challenging Conversations

• Topics we find challenging to discuss can include behaviors we find difficult, concerns about a child’s development, family relationships, and family well-being. What these topics have in common is they can make us uncomfortable. Come explore why these topics are hard not only for us but also for families, colleagues, and partners. Learn what we can do to promote productive and collaborative conversations about challenging topics.

Workshop 3: The How of Challenging Conversations

• Focusing on families’ strengths makes us more effective at navigating challenging conversations. Perspective-taking and a strengths-based mindset help us recognize and elevate what each person brings to the conversation. Come explore strengths-based strategies we can use to engage with families every day and during times when conversations may be challenging.

We are excited to offer this high-quality training opportunity at no cost to you. Please note that space is limited to 60 participants this workshop series and registration may close early. In the coming weeks, expect several updates for additional opportunities as we finalize timing for remaining training events. If you have any questions, please reach out to Austin Waldbillig at austin.waldbillig2@mt.gov